Order status explained
What each order and payment status means for buyers and sellers.
Orders and payments move through clear states with next-step guidance for both sides.
- Authorized / paid — payment captured and the order created.
- Shipped — the seller has dispatched the item (with tracking where available).
- Delivered / confirmed — the item arrived.
- Refunded / partially refunded — money returned in full or in part.
- Payout-ready / payout-released — the seller's money is cleared or paid out.
