Returns
Return eligibility
Return rights depend on item type, seller policy, and consumer law in the buyer's country. Misdescribed or counterfeit items may qualify for a full refund after review.
How to request a return
Start a return or claim from the order or transaction page within the stated window. Include reason and evidence. The seller may offer a partial refund, replacement, or accept a full return.
Refunds timing
Approved refunds are issued to the original payment method. Processing times depend on banks and payment providers, typically within 5–14 business days after approval.