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  1. Help Center/
  2. Shipping & Delivery/
  3. Confirming delivery

Confirming delivery

Why confirming that your card arrived matters, and how to do it.

Confirming delivery closes the loop on an order and helps release the seller's payout.

  • Confirm arrival from the order once your card is in hand and in good condition.
  • If there's a problem, open a claim instead of confirming.

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More in Shipping & Delivery

  • Shipping options and costs
  • Tracking your shipment
  • My shipment hasn't arrived
  • Customs and cross-border delivery
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